Refund policy

1. Eligibility for Return:

   • Returns are accepted within 7 days of purchase.
   • The item must be unused, undamaged, and in its original packaging, including tags and labels.

2. Free Returns:

   • The company covers return shipping costs for items sent with the wrong size, color, or if the product is damaged.

3. Customer-Initiated Returns:

   • If the customer wishes to return an item for personal reasons (e.g., change of mind), they must cover the return shipping charges.

4. Non-Returnable Items:

   • Items that show signs of use, are not in their original packaging, or are explicitly marked as non-returnable will not be accepted.

5. Refund Process:

   • Refunds will be initiated within 7 days of receiving the returned item.
   • Refunds will be processed via Jazzcash, Easypaisa or Bank Account

6. Exchange Policy:

   • Exchanges for a different size or color are allowed if the requested item is in stock.

7. Damage Reporting:

   • Any damage or defect must be reported within 48 hours of receiving the product, along with photographic evidence.

8. How to Initiate a Return:

   • Contact customer service to initiate the return process.
   • Provide order details, reason for return, and, if applicable, evidence of damage or defect.

9. Return Shipping Instructions:

   • Properly pack the item to avoid damage during return shipping.
   • The company will provide a shipping label for free returns. For customer-initiated returns, customers are responsible for arranging shipping.

This policy ensures a smooth and hassle-free experience for all our customers while maintaining fairness for both parties.